DeskProcess OS
Overlay · not the system of recordHolds sit above scoreAsk Desk is deterministic — no modelLocal

GRC / regulatory analyst

Approved policy language drifted in production

AA-AUTO-001 vs CFPB clause

Lane · Critical citation · cannot auto-clear

PriorityP1
Severitycritical
PacketReady
Suggested—

Why this is here

Production template dropped the AI disclosure sentence during a 'plain language' edit.

  • DiffDisclosure clause removed 9 days ago
  • ControlChange-control ticket missing
  • CustomersTemplate used on 18,400 notices
Recommended. Revert to last validated version. Treat as a Sev-1 compliance event, not a copy ticket.
Edit was made by marketing ops with legal 'awareness' — awareness is not approval.

Current: Open

Overlay only. Will POST a label to the write-back URL, never a funds release. IBM OpenPages OPSS-Iss:WorkflowStatus=WATCH on reg-template-drift. Desk is not the system of record.